The following activities have been undertaken by the Secretariat Quality with Unit Technical Quality during the 2007-2008 academic year.
1. Introducing systems for Internal Quality Assurance Center at the UA:
To promote continuous improvement of the degrees taught at the University of Alicante, was considered necessary to establish a system of Quality Assurance International (SGIC) of the University Centers.
These quality assurance systems should allow to analyze the deviations from the plan and á areas for improvement, making it possible to define and implement proposals for "continuous improvement" for the various curricula.
In this regard, and within the AUDIT ANECA have been designed in collaboration n with the management teams of the respective schools, SGIC of:
2. Improvement Plans and Service Letters, monitoring and compliance indicators in the various Departments of the AU:
Once evaluated, the methodology adapted from the EFQM model, the different services in the field of management of the AU, has launched a process of monitoring the fulfillment of the improvement actions, objectives and compliance with the indicators defined in the corresponding improvement plans, strategic plans and letters of .
As far as the Charters of Services, have been published for the first time, for:
Secretariat for the Promotion of Valencia
Student Information Office
which have been completed for all the services of the AU, and have been reprinted for the following services:
Bibliographic Information Service and Documentation.
Engineering Research Council.
Center for Graduate and Doctoral Studies.
3. Assessment Program's teaching faculty:
Along with the assessment of qualifications and assessment services, one of the fundamental pillars of improving the quality evaluation of university teaching, in this sense:
Teacher Survey. has continued to survey the students about the teaching received. During the academic year 2007-2008 has been carried out the survey, which is mandatory for all teachers of the AU.
groups were surveyed in 1864 subjects. In total, 1,841 individual teachers were surveyed at least once during this period by a total of 31,175 questionnaires.
(DOCENTIA) Procedure for assessing teaching. We have designed a new procedure for assessment of teaching at the UA, with the primary aim of achieving continuous improvement in the quality of its training programs, and consequently, the improvement in the professional development of teachers. This new procedure is part of the "DOCENTIA" of ANECA.
The information collected for this evaluation will be conducted , using the "virtual campus" through three sources:
Auto - Report of the teacher (there are three modes: initiation, senior consolidacióny as appropriate in each case)
Report Responsible academics (director of department and dean/c-director of center)
Inquiry Teaching students
These sources are supplemented by the evidence in the institutional databases.
currently awaiting verification procedure ANECA to proceed with the implementation of the pilot phase thereof in the current academic year
4. Other assessments teachers:
was evaluated through a survey to students, teachers pedagogical skills of the course, organized by the Institute of Sciences Education.
Labor Survey of Graduates of the AU (2002-2007) : pretending to know how is the insertion into the labor market for graduates of the AU, as well as any aspect of the training program that could be improved further, in his view, once the graduate is now engaged in professional practice. Conducted among graduates of the UA from 2002 to 2007. With a total of 4562 surveys using probability sampling stratified by qualification. The sampling error was/- 1.2 for the overall sample and assuming simple random sampling for a confidence level of 95.5% (2 sigma) and p = q = 50%.;
Demand Survey Training Graduate: pretending to know the type, content, and characteristics of postgraduate training to graduates of the UA would be interested to attend. Conducted among graduates of the same in the last five years. .
Survey "work environment" PAS : to know the level of satisfaction that staff with different aspects (working conditions, recognition, promotion, pay, responsibility and autonomy, etc.). of his work. Done to the entire staff of the UA administration and services.
Satisfaction Survey of users of university services: aims to determine the degree of user satisfaction. Conducted among users of the various university services, according to the biannual programming planned for the whole of them.
Survey on Agenda XXI: aims to gather the views of different groups of interest to the AU in relation to sustainable development of the same. Conducted among members of different interest groups.
6. Implantacióny coordination of the development of SIUA:
In collaboration with the vice tecnologíae of educational innovation are being conducted for the following actions:
Definicióny the project for its effective implementation, so that the UA may have an adequate information system covering all areas of the institution. All this, through the Project Monitoring Committee, as well as participation in various working groups that address each of the areas involved.
As a complement to it is produced "The AU in Figures, and general background information on the UA available to any interested party through the website of the university. Similarly, and through the Technical Unit for Quality, provides statistical data requested by users of the institution, and the duly mandated external.
7. Completion of statistics and reports for various agencies:
Polls National Institute of Statistics: labor costs, wage structures, University Education, Advance Registration, Testing Access, IDI, International Trade Waste.
survey of the Ministry of Labor and Social Affairs
Surveys of teachers, students and administrative staff of the University Coordination Council
Budget Survey Research and the High Advisory Council Valenciano
Reports on Students, Human Resources, Material Resources, Research indicators
. Development of training related to quality management and the EHEA:
Workshops on Process Management for staff of various services.
Conferences and workshops for the implementation of the Charters of Services at the UA.
Course Quality Management Services University
Module Institutional Quality and Assessment in the course of promotion of the PAS .
Universidad de Alicante Carretera de San Vicente del Raspeig s/n 03690 San Vicente del Raspeig Alicante (Spain)
Tel: (+34) 96 590 3400Fax: (+34) 96 590 3464