Accessibility statement for mobile applications

Accessibility statement

The University of Alicante is committed to making its mobile applications accessible on Android (download app on Android, opens new window) and iOS (download app on iOS, opens new window), in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of public sector websites and mobile applications.

This accessibility statement applies to University of Alicante mobile applications.

Compliance status

These mobile applications are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is not accessible for the following reasons:

  1. There is old multimedia content in video, audio or video and audio format that is not compliant with the accessibility AA standard because it does not have subtitles or text transcriptions, as well as multimedia content that was pre-recorded or published prior to the entry into force of RD 1112/2018.
  2. There is live multimedia content.
  3. You can find files in PDF, Word, PowerPoint and other formats published before 20 September 2018 that are not compliant with all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 5 May 2021 after the mobile application was tested by technical staff and users with different disabilities.

Notes and contact details

If you have any queries, complaints or suggestions regarding the accessibility of the University of Alicante mobile applications, or if you wish to request information in an accessible format, you can contact us via the following form:

Form for queries, complaints and suggestions

If you need information about how to use this app with support products or technical aids, you can email us at

Application procedure

Once a request for accessible information or complaint has been made, if it has been rejected, there is no agreement on the decision taken or the response does not satisfy the requirements referred to in Article 12.5, the interested person may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having obtained an answer.

The claim can be submitted through a generic application form at the University of Alicante Central Records Office or through an application form from the Electronic Office, as well as the rest of the options set out in Law 39/2015, of 1 October, on the common administrative procedure of public administrations.

Claims will be received and handled by the unit responsible for accessibility at the University of Alicante.

Optional content

Android and iOS operating systems incorporate a huge amount of accessibility features that make them easy for everyone to use. Both systems have an accessibility section in the system settings that allow users to set text size and colour contrast, read content through speech synthesis and even enter voice commands to use the device.

In the following sections we will explain how to access a screen reader / magnifier. We also encourage you to read the iOS accessibility guide and the Android accessibility guide.

Screen readers

Screen readers are software programs that read aloud the items that appear on a computer or mobile device screen, allowing blind or low vision users to access all or a large part of the visual information. Depending on your mobile device, you can use TalkBack for Android and VoiceOver for iOS.

TalkBack for Android

  1. On your device, open Settings and then Additional Settings.
  2. Select Accessibility and then TalkBack (or Voice Assistant on some devices).
  3. Turn Use TalkBack on or off.
  4. Select OK.

You can also turn it on or off through the Google Assistant:

  1. Say "Hey Google".
  2. Say "Turn off TalkBack" or "Turn on TalkBack".

VoiceOver for iOS

  1. Go to Settings.
  2. Go to Accessibility.
  3. VoiceOver, then turn the setting on or off.

If you prefer, you can turn it on or off using Siri:

  1. Summon Siri by saying "Hey Siri".
  2. Say "Turn on VoiceOver" or "Turn off VoiceOver".

Screen amplifier

A screen amplifier, also called a screen magnifier or magnifying glass, allows you to enlarge the image to identify text and elements in detail. Depending on the operating system, it will be activated as follows:

Magnifier for Android

  1. Open Settings > Additional Settings > Accessibility.
  2. Locate the display options. You will probably find them under Visibility or Visual Enhancements.
  3. Look for the magnification options and activate them, on many devices they are called Magnification Gestures.

To zoom, quickly tap the screen 3 times with one finger. Drag 2 or more fingers to scroll. Pinch 2 or more fingers together or apart to adjust zoom.

Magnifier for iOS

  1. Access the device settings.
  2. Locate the Accessibility settings.
  3. Go to Zoom and activate it.

You can activate and deactivate the zoom feature momentarily by tapping the screen twice with 3 fingers. To move around the screen, drag 3 fingers over the area you want. To increase or decrease the zoom level, tap the screen with 3 fingers and drag up to zoom in or down to zoom out.