Mobile applications accessibility statement

Accessibility statement

The University of Alicante is committed to making accessible its applications for mobile devices in Android (download app in Android Opens new window) and iOS (download app in iOS Opens new window), according to the Real Decree 1112/2018, 7th september, about accessibility of websites and mobile applications of public sector.

This accessibility statement applies to mobile apps of the University of Alicante.

Compliance status

These mobile applications are partially compliant with level AA of the Web Content Accessibility Guidelines in version 2.1, due to the exceptions and lack of conformity in the following aspects.

Non-accessible content

The content below is not accessible for the following reasons:

  1. There are video, audio or video and audio old multimedia contents that do not comply with the AA level of accessibility because they do not have subtitles or text transcription.
  2. There are live multimedia content.
  3. You can find office files in PDF, Word, PowerPoint and other formats, as well as applications published before September 20, 2018, which do not meet all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 5th May 2021 after the mobile application review by technical staff and users with diferent disabilities.

Observations and contact details

If you have any queries, complaints or suggestions regarding the accessibility of the University of Alicante's applications for mobile devices, or if you wish to request information in an accessible format, you can send them to us.

Form for queries, complaints and suggestions

If you need information about how to use this app with support products or technical aids, you can write to us at accesibilidad@ua.es.

Application procedure

Once a request for accessible information or complaint has been made, if it has been rejected, there is no agreement on the decision taken or if the response does not satisfy the requirements referred to in Article 12.5, the interested person may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having obtaining an answer.

The claim can be submitted through a generic instance in the General Registry of the University of Alicante or an instance from the Sede Electronica, as well as the rest of the options included in Law 39/2015, of October 1, of the Common Administrative Procedure of the Public Administrations.

Claims will be receive and treated by the Responsible Unit for Accessibility of the University of Alicante.

Optional content

Android and iOS operating systems incorporate a huge amount of accessibility features that make it easy for everyone to use. Both systems have an Accessibility section in the systems settings that allow to configure text size, color contrast, read content through speech sythesis and even use voice commands to use the device we will explaing you how to access a screen reader / magnifier and we encourage you to consult the accessibility guide on iOS and the accessibility guide on Android.

In the following sections we will explain how to access a screen reader / magnifier and we encourage you to read the accessibility guide on iOS and the accessibility guide on Android.

Screen readers

The screen readers are software that read aloud what appears on the screen of a computer or mobile device so people with low vision or blindness can access to all or a large part of the visual information. Depending on the mobile device, you can use TalkBack for Android and VoiceOver for iOS.

TalkBack for Android

  1. On your device, open Settings and then Additional Settings.
  2. Select Accessibility and then TalkBack.
  3. Turn Use TalkBack on or off.
  4. Select Ok

You can also activate it through the Google assistant:

  1. Say "Hey Google".
  2. Say "Turn off TalkBack" or "Turn on TalkBack".
accessibility-settings-android

VoiceOver for iOS

  1. Go to Settings.
  2. Go to Accessibility.
  3. VoiceOver, then turn the setting on or off.

If you prefer, you can activate it through Siri:

  1. Summon Siri .
  2. Say "Turn on VoiceOver" or "Turn off VoiceOver".
accessibility-settings-ios

Screen amplifier

A screen amplifier, also known as screen magnifier or magnifying glass, allows you to enlarge the image to identify text and elements in detail. Depending on the operating system, it will be activated as follows:

Magnifier for Android

  1. Open the Settings and in Additional Settings you will find Accessibility.
  2. Locate the display options. Probably you will find it under Visibility or Visual Enhancements.
  3. Look for the amplifying options and activate them, in most of the terminals it is called Magnification Gestures.

To zoom, quickly tap the screen 3 times with one finger. Drag 2 or more fingers to scroll. Pinch 2 or more fingers together or apart to adjust zoom.

Magnifier for iOS

  1. Access device settings.
  2. Locate the Accessibility options.
  3. Enter Zoom and activate it.

You can activate and deactivate the zoom momentarily by pressing twice with 3 fingers on the screen. To move around the screen drag 3 fingers over the area you want. To increase or decrease the zoom level, press with 3 fingers on the screen and flick up to zoom in or down to zoom out.