How to manage adjustments Student Support Centre (SSC)

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Student Support Centre (SSC)

How to manage adjustments

  1. Accessing the app
  2. Main screen
  3. “Listado de adaptaciones curriculares” (Adjustment list)

3.1 Filtering adjustments by status

3.2 Sorting applications

3.3 Searching by adjustment ID or student name

3.4 Table information

     4. Adjustment management

4.1 “Solicitud” (Application)

4.2 “Documentación” (Documentation)

4.2.1 “Aceptar solicitud” (Accept application)

4.2.2 “Rechazar solicitud” (Reject application)

4.2.3 “Falta de documentación” (Incomplete documentation)

4.3 “Contrato de aprendizaje” (Learning contract)

4.3.1 “Agregar un profesor” (Add teacher)

4.3.2 Deleting teachers

4.3.3 “Resolución no favorable” (Adjustments not granted)

4.3.4 “Resolución favorable” (Adjustments granted)

     5. “Seguimiento Adaptaciones Curriculares” (Track adjustment applications)

 

1.  Accessing the app

To access the adjustment management section you must go to UACloud’s Student Support app and click on Sign in:

  Entrada a la aplicación Apoyo estudiantes en UAcloud

2. Main screen

The main screen displays a menu bar, contents, and an access to all accessibility guides.

01-Pantalla-de-inicio

 

More info on user management at: https://web.ua.es/en/cae/student-support/user-access-and-management.html

Desplegable de Consultas en línea

Ayuda Menu principal Apoyo Estudiantes

 

The centre of the screen displays the “Adaptaciones Curriculares pendientes” (Pending adjustments) section, listing the most recent adjustment applications which have not been processed yet. You can click on each one of them to view its details. Below this section you will also find a “Ver todas las adaptaciones” (See all adjustments) button to access the management list of all adjustments.

 

Guides on students with different abilities, support resources and accessible electronic files within our inclusive educational platform, aiming to improve, provide training in and promote accessible information and communications technologies (ICTs) in the university community.

https://web.ua.es/en/accesibilidad/

 

3. “Listado de adaptaciones curriculares” (Adjustment list)

This screen displays adjustment lists according to the criteria you choose, as further detailed below. Once you have the list, you can click on “Referencia” (Reference) to view the management screen for each adjustment.

In principle, the list shown in this screen comprises all adjustments received by the centre, with info on and status of each application.

As shown below, a set of features allow you to filter and sort adjustments as you wish. Two new filters are available: “Curso” (Academic year) and “Estudio” (Degree).

Filtros de la pantalla Listar Adaptaciones

 

3.1 Filtering adjustments by status

In the “Estado” (Status) drop-down menu you can filter adjustments to see only those with the selected status. Possible statuses are: “Pendiente” (Pending), “Revisando documentación” (Reviewing documentation”), “Falta de documentación” (Incomplete documentation), “Solicitud aceptada” (Application accepted), “Solicitud rechazada” (Application rejected), “Resolución favorable” (Adjustment granted) and “Resolución no favorable” (Adjustment not granted). You can also see them all.

04-Pantalla-del-deplegable-de-Estados-de-las-adaptaciones

 

3.2 Sorting applications

To sort previously filtered applications, you can select one of the following options from the “Orden” (Sort by) drop-down menu: “Más reciente” (Most recent applications), “Apellidos, nombre” (Surnames, name) or “Referencia” (Reference). The adjustment list will be updated and sorted by that criterion.

05-Opciones-para-ordenar-las-adaptaciones-curriculares

 

3.3 Searching by adjustment ID or student name

To find specific adjustments, use the “Buscar” (Search) box. You can search by student name or surnames, or enter the adjustment ID to find the application. The adjustment ID comprises the two end digits of the application reference.

 

3.4 Table information

(UA regulations on adjustments)

 

4. Adjustment management

Once you are in this section, you will first see an application and status overview, followed by three tags: “Solicitud” (Application), “Documentación” (Documentation) and “Contrato de aprendizaje” (Learning contract). Therefore, this is a sequence of steps which must be completed one after another. Remember that you must click on the adjustment reference to go to the adjustment management section.

The first tag is “Solicitud” (Application).

 

4.1 “Solicitud” (Application) 

The tag will display this symbol: Pendiente de realizar, which means that this step is not yet completed. Once you click on “Tramitar solicitud” (Process application), this symbol will appear: Hechoindicating that you can move on to the next tag: “Documentación” (Documentation).

06-Pantalla-Pestaña-solicitud

 

Then a pop-up message will be displayed, which you can see below. It will inform you that your application status has changed from “Pendiente” (Pending) to “Revisando documentación” (Reviewing documentation), and that a decision should be issued within 10 days. From then on, you will be responsible for managing this application. A notification message will be sent to the student's UA email account.

Ventana emergente de tramitación de solicitud

By clicking on “Aceptar” (Accept), we will go on with the process from the “Documentación” (Documentation) tag, as detailed in the next section.

 

4.2 “Documentación” (Documentation)

This tag has the following options: “Falta documentación” (Incomplete documentation), “Aceptar solicitud” (Accept application) and “Rechazar solicitud” (Reject application). These options will only be available in groups other than “Discapacidad” (Disability) or “NEAE” (Specific needs for educational support).

 Pestaña Documentación

 

 

4.2.1 “Aceptar solicitud” (Accept application)

After ensuring that the application has met the application deadline and that all documents specified in the Regulations are attached, the adjustment proposal must be edited, if necessary. You can also reject each adjustment individually by clicking on “Editar” (Edit), in the “Acciones” (Actions) column. A pop-up message will appear (next picture) where the “Aceptada” (Accepted) box is checked by default. If you want to reject the adjustment, uncheck this box and save. You can also add any comments you think necessary.

Ventana editar adaptación

 

Once the changes needed have been made, you must accept the application. When you click on “Aceptar la solicitud” (Accept application), a pop-up message will appear informing you that the application status has changed to “Solicitud aceptada” (Application accepted) and that a notification message has been sent to the student.

 

Pantalla Ventana emergente aceptada solicitud

 

 

4.2.2 “Rechazar solicitud” (Reject application)

Applications of students not belonging to the groups eligible for adjustments, duplicated applications or applications not including all documents after the students have been asked to resubmit them through the app (next section) will be rejected. The application status will change to “Solicitud rechazada” (Application rejected). The student will receive an email with the comments you add in the box.

 

Pantalla -Boton-Rechazar-solicitud

 

4.2.3 “Falta de documentación” (Incomplete documentation)

All documents required for each group must be uploaded to the app by the students, either throughout the application process or afterwards, if needed. If they are incomplete or inaccurate, or in the event of any other problems, you must click on “Falta de documentación” (Incomplete documentation) for the student to resubmit them. The application status will change to “Falta de documentación” and the student will receive an email with the comments you add.

 Pantalla Ventana emergente de falta de documentación

 

 

4.3 “Contrato de aprendizaje” (Learning contract)

This is the last step. The centre of the screen will display a table for each subject, where you can add the subject teachers. With the “Editar” (Edit) button you can change teacher type: “Profesor” (Teacher), “Coordinador de la asignatura” (Subject coordinator) and “Tutor” (Tutor).

Edición perfil de profesores

Ventana Editar profesor

Subject coordinators must sign the learning contract, and lecturers must implement adjustments. Therefore, all contracts must include a subject coordinator. Below you will see how to add, delete and edit lecturers in each subject. Each centre must decide whether the Tutorial Action Plan tutor has to be added or not.

The “Estado” (Status) column has two statuses: “Enviado” (contracts sent to teachers and students) and “Firmado” (contracts signed by the subject coordinator “P” and the student “A”).

 

4.3.1 “Agregar un profesor” (Add teacher)

More teachers can be added by clicking on “Agregar profesor” (Add teacher). A pop-up window will be displayed. There, you must choose one of the following options: “Coordinador de la asignatura” (Subject coordinator, who must sign the learning contract), “Tutor PAT” (Tutorial Action Plan tutor, who must track adjustment implementation), “Director de departamento” (Head of department) or “Profesor” (Teacher).

Pantalla Ventana emergente para agregar profesores

 

4.3.2 Deleting teachers

To delete teachers, just click on their name and a pop-up window will appear. You can also use the “Más acciones” (More) button to delete a group of teachers or even subjects.

Más acciones de los contratos

 

4.3.3. “Resolución no favorable” (Adjustments not granted)

Once you have made sure that the teachers identified in each contract are correct, you must issue a decision on the application. If the adjustments requested should not be granted, click on the “Resolución NO favorable” (Adjustments not granted) button. The student will be notified of the decision by email.

 

Pantalla Ventana emergente  de resolución no favorable

 

 4.3.4 “Resolución favorable” (Adjustments granted)

Click on this button if the adjustments must be granted. Then, the application status will change to “Resolución favorable” (Adjustments granted) and all teachers identified in the contract and the student will be notified by email.Pantalla Ventana emergente de resolución favorable

 

 5. “Seguimiento Adaptaciones Curriculares” (Track adjustment applications) - NEW

If you want to see all the steps which are still pending, go to the main menu and click on “Adaptaciones Curriculares” (Adjustments). Here you can monitor progress, check all deadlines and application steps, and filter by academic year and degree. You will see five tables in chronological order:

Pantalla Seguimiento Adaptaciones

 

These tables show the deadline by which a decision should be issued and the working days left before the deadline. Within this period, you have to accept the application, review all documents and issue a decision. Yellow cells mean that you are still within the application processing period, red cells mean that the deadline has expired.

As an exception, the last table (“Contratos de aprendizaje para firmar, 5”, Learning contracts pending signature) shows the deadline for signing the contract and the working days before that date. For each application, the date will be shown in a first column. The next columns, in blue, will display subjects with contracts which have not been signed yet. Once this is done, they will be removed from the table.

Please remember that this is a sequence of steps and all of them must be completed one after another, otherwise the application will not be correctly processed. All application statuses are shown below:

 

Estados de la solicitud de adaptaciones curriculares