The University of Alicante Ombudsperson's mission is to monitor the university activities ensuring that the rights and legitimate interests of the university community are guaranteed in order to avoid situations of helplessness or injustice. Also, he/she carries out mediation and conciliation actions at the request of the parties involved in order to resolve disagreements and confrontations that occur within the university community (students, lecturer and administrative staff).
You can submit enquiries and appealsin writing to the University Ombudsperson, either individually or collectively. The University Ombudsperson can also act as a mediator at the request of the parties involved in the conflict. However, the Ombudsperson cannot perform actions for issues that have been already under court or disciplinary proceedings.