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General Information

The week-long UA Summer Immersion programme is a deep dive into the world of Healthcare Improvement Science (HIS) and how HIS carries out its mission of accelerating quality improvement in health care. It's ideal for those passionate about improving patient care in individual organizations and across systems, states, and countries.  The multicultural perspective and practical orientation in analyzing similar situations in different healthcare contexts will make the difference of this programme.

15 days approximately before starting in Alicante we’ll have a SKYPE MEETING with a brief presentation in which lecturers will share their expectations for this years’ programme and will propose practical activities for students to undertake during the previous weeks before going to Alicante. This activity will last 3 hours.           

Requisito: nivel intermedio de inglés

  • Directors: José Antonio Hurtado Sánchez
    Coordinator: Manuel Lillo Crespo
  • Department of Nursing, Faculty of Health Sciences
  • Credits: 50 hours / 5 credits LRU / ECTS
  • Date: From July 2 to July 6
  • Fees: UA students 200€. General: 300€
  • Venue: Campus de la Universidad de Alicante. Germán Bernácer Building
  • Requirements for obtaining the diploma or certificate: Intermediate English Level. Attendance at 80% of the sessions.
  • Classes are taught in English



12:00 – 13:00     Kick-off & welcome lunch

13:00 – 17:00     Welcome, Course Presentation and Introduction to Healthcare Improvement Science
                           Dr. Manuel Lillo Crespo

17:00 – 21:00       Main concepts and definitions associated to Healthcare Improvement Science. Workshops and Cases. 
                           Discovering the  S
panish Health System
                           Dr. Manuel Lillo Crespo, Ms. Barbara O’Donnell and Dr. Mark White


8:00 – 15:00      Understanding the human side of change. Engaging frontline healthcare staff with quality improvement

                          Ms. Barbara O’Donnell
                          Student Midwives Bethany Nicol & Elizabeth Barilli (UWS)

10:00 – 12:00    SLIPPS Project: Sharing Learning from Practice to improve Patient Safety
                          Prof. Dr. Flores Vizcaya and Prof. Dr. Rosa Pérez. University of Alicante

16:00 -- 21:00   Healthcare Improvement Science in context: Visit to Health Center
Dr. Manuel Lillo Crespo


8:30 – 12:00     Thinking Differently for Improvement. Productive Ward Case studies and Engagement
                          Dr. Mark White

12:00 – 14:00   Advances in Healthcare Improvement Science. HIS Values. Systems Thinking. Working with a Healthcare 
                         Improvement S
cience   Scope
                         M. Jorge Riquelme

15:00 – 18:00   Measuring Healthcare Improvement Science in context. HIS Indicators, HIS Evaluation Frameworks
                         Ms. M. Cristina Sierras

18:00 – 21:00   Improvement Experiences in context
                         Fiona Baguley (RGU)



8:00 – 15:00   Healthcare Improvement Science in context: Analyzing Visit to Hospital General Universitario de Alicante (Public

                       M. Jorge Riquelme, Ms. M. Cristina Sierras

17:00 – 21:00 Healthcare Improvement Science in context: Analyzing Visit to Clínica Vistahermosa Hospital (Private Hospital)
                       M. Jorge Riquelme, Ms. M. Cristina Sierras

21:00 -- 22:00 Discussions and Pre-Conclusions.
                       UA Sede Ramón y Cajal, 4 (Downtown UA Building)


8:30 -12:00   Care Assurance Standards Programme of Improvement
                      Dr. Juliet McArthur


  • Pre-registration and registration information

If the number of students enrolled in the course does not exceed the minimum University of Alicante can resolve the non-celebration of the course.

University of Alicante 'Rafael Altamira' Summer Courses

Cursos de Verano de la Universidad de Alicante "Rafael Altamira"
Edificio Germán Bernácer - Universidad de Alicante
Carretera de San Vicente del Raspeig s/n
03690 San Vicente del Raspeig
Alicante (Spain)

Tel: (+34) 96 590 9827

Fax: (+34) 96 590 3839



For further information:, and for enquiries on this web server:

Carretera San Vicente del Raspeig s/n - 03690 San Vicente del Raspeig - Alicante - Tel. 96 590 3400 - Fax 96 590 3464